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Meg Bear's avatar

Domain credibility with technical capability is true for individuals and organizations right now. It is also true that what we see moving forward as differentiation is the intersection of trust and backstopping liability. This is the key shift in the "tech enabled services" conversation - the business model of software is shifting/expanding again in this world where we aren't just selling software but outcomes. In the HR tech space the rubber meets the road in payroll/payment and the business model expands against that question.

Gerry Crispin's avatar

Really enjoyed this analysis. TY

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